ooma 100-0201-100 Dépliant

You can link the Ooma Telo to all the phone 

jacks in your home, allowing you to connect 

phones in multiple rooms. 

Note: This advanced set up requires you to disconnect the 

telephone company from your home phone wiring before 

plugging it into your Ooma Telo.

To learn more, visit: 

A standard phone splitter can be used to connect 

more than one device to the 

 port. 

Devices such as fax machines, digital video recorders (DVR) 

or set-top boxes (STB) use a phone line to make data calls. To 

complete these types of calls, you must dial 

 prior to the 

destination phone number. A successful data transfer mainly 

depends on the speed and quality of your Internet connection. 

To learn more, visit: 

To place a call, pick up a phone connected to your 

Ooma Telo and dial a phone number. 
To answer a call, pick up the phone when it rings  

as you normally would.

Switch to a second incoming call by pressing the 

Flash key on your telephone handset. The current 

call will automatically be put on hold. To switch 

back, press the Flash key again.

Disable your caller-ID on outgoing calls by dialing 

 before you dial out. To disable caller-ID for 

all calls, visit: 

In case of an emergency, dial 

 to reach 

first responders. For your safety, always keep your 

address up-to-date at: 

A calling plan or prepaid balance is required to call 

outside the country. Visit 

 

to get started. Then dial 

 followed by the 

country code and phone number. Your remaining 

time will be announced before the call completes.
Note: A prepaid balance is required for 411 calls.

Don’t recognize the number? Enhanced Caller-ID will 

look up the caller’s name from a national database so 

you’ll have more than just the number to go by.

Listen in as your callers leave their voicemail. The 

message will be played through the speaker in your 

Telo. Only answer the phone if you decide you want to 

take the call.

Gain some peace of mind by setting up your Ooma 

system to send email or text message alerts whenever 

someone dials 911 from home. To set this up, go to:

Use your Apple or Android smartphone to make 

phone calls over any Wi-Fi or 3G/4G data connection 

with the Ooma Mobile app. To get started, go to:

Need some peace and quiet? Just press and hold the 

>> button or dial 

 on your phone and all your 

calls will roll straight to voicemail. To deactivate Do 

Not Disturb, press and hold >> again or dial 

.

Explore all the features and benefits of Ooma Premier:

The Ooma Telo is flexible enough to work in almost any home network and with a variety of devices. Review 

the following options to see if any of them apply to your situation. 

 

Your Ooma Telo comes with a free trial of Ooma 

Premier, a bundle of over 25 premium calling features. 

Check out some of our most popular features below!

Press the Flash key on your handset, and you’ll get a 

new Ooma dialtone.

Forward your voicemail to email so you can listen to 

messages from your smartphone or computer. To set 

this up, go to: 

Afraid to miss a call? Set up your Ooma Telo to 

forward calls to your cell phone. Choose to forward all 

calls, only when your Internet is down, or to ring your 

home phone and cell phone at the same time. Set this 

up any time at: 

Personal and community blacklists have been 

designed to help you filter out telemarketers and other 

unwanted callers. To start blocking callers, visit:

Select a number from almost any calling area for a 

home office or to make it easy for friends and family in 

another state to reach you. Get started at:  

 

Pick up your phone and press the 

 

key on the 

Ooma Telo. The system will walk you through setting 

up your PIN and recording a personal greeting.

When you have new messages, the 

 

key will blink. 

Press the 

 

key to listen to your voicemail through 

the speaker. You can also listen to messages through 

your phone. Simply dial your own phone number and 

follow the voice prompts.

There are three ways to check voicemail remotely:

 Phone: Dial your Ooma number. When the call rolls 

to voicemail, press the 

 key and enter your PIN. 

 Online: Listen to and manage your voicemail on the 

web at: 

 Email: Forward your voicemail as an MP3 file to 

your email or mobile phone (requires Ooma Premier). 

Set up forwarding at: 

Pick up the phone connected to your Ooma Telo and 

press the   key. 
From the main menu, select option 2: “Change your 

settings,” then follow the instructions.

A blinking red logo indicates that your Ooma Telo is 

not operational. It is normal for the logo to blink red 

for a couple of minutes during boot up. Otherwise, 

check the following to make sure everything is set 

up correctly: 

 Verify that you have activated your device as 

described in 

. If you plugged in your device 

before going through the activation process, try 

rebooting it now. 

 Check that your network cables are plugged 

in securely. Verify that the 

 port is 

connected to your router (or modem). The LED at 

the bottom right of the connector will be lit green if 

the cable is connected properly. 

 Check that your Internet connection is working. 

Try connecting a computer to the 

port and 

browse to 

. You should see the 

login screen for My Ooma. If not, troubleshoot your 

Internet connection.

 Try rebooting your Telo, modem, and router by 

pulling out the power and plugging them back in.

Check that the AC adapter is plugged in and power 

is being supplied to the device.

If the Ooma logo is blue but you don’t hear a dialtone, 

check that your phone is correctly plugged into the 

 port.

When Do Not Disturb is turned on, the Ooma logo 

will light up purple and all incoming calls will go 

directly to voicemail without ringing your phones. To 

turn off the feature, press and hold the >> button or 

dial 

 from your phone.  

Check that the speaker hasn’t been turned off. 

Increase the volume level by pressing   . The 

device will say what volume it has been set to. 

Voice quality is dependent on the speed and quality 

of your Internet connection. 
For best results, Ooma recommends that you 

hardwire your Telo between the modem and 

router as shown in Alternative Setup Option 

A. This configuration allows phone calls to be 

intelligently prioritized over other network traffic. 

You can optimize how Ooma allocates bandwidth 

by connecting a computer to the 

port, 

browsing to 

, then clicking on the 

Advanced tab

 

Installing the Telo between your modem and router will result in the best voice quality. This setup allows Ooma to 

prioritize your phone calls over other network traffic. Don’t worry, this won’t slow down your Internet connection.

  Locate the Ethernet cable that connects your 

  modem to your router. Unplug the modem 

  end of the cable and plug it into the 

port of the Telo.

  Use the included Ethernet cable and connect the 

 

 port of the Telo to your modem.

  Reboot your modem and router.

If you only have one computer and it is connected directly to your modem, follow these instructions:

  Locate the Ethernet cable that connects your  

  modem to your computer. Unplug the modem 

  end of the cable and plug it into the 

port of the Telo.

  Use the included Ethernet cable and connect the  

 

 port of the Telo to your modem.

  Reboot your modem and computer.

To learn more about these accessories for the Ooma Telo, visit: 

Unlock the full power of your Ooma Telo. The 

HD2 Handset lets you enjoy:
•  Two-inch color screen with picture caller-ID  

  and Facebook profile pictures
•  Unmatched clarity and lifelike sound quality  

  of Ooma PureVoice™ HD
•  Convenient access to voicemail, the Instant 

  Second Line, and other enhanced features, 

  right in your hand

Need to connect a fax machine or a second 

phone? The Linx allows you to:
•  Wirelessly and securely extend the Ooma 

  service to additional phones and devices 

  anywhere in your home 
•  Configure it for use with your primary 

  number or as a dedicated second line
•  Connect fax machines and other devices 

  via pass-through mode

Press to hear your voicemail messages. Press 

again to stop playback.
Key will blink when there are new messages.  

During voicemail playback, press to skip to the 

next message.
Press and hold to turn toggle Do Not Disturb. 

During voicemail playback, press to replay the 

current message. 
During voicemail playback, press twice to skip to 

the previous message.

Press to adjust brightness of the system status lights. 

During voicemail playback, press to delete current 

message.

Press to adjust the volume level.

(on rear of Telo)

Press to locate your Ooma handsets. 
Press-and-hold for three seconds to register a 

new cordless Ooma device such as a handset.

© 2014 Ooma, Inc. Patent pending. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Ooma, the Ooma logo, Ooma Telo, Ooma HD2 Handset, Ooma Premier, Instant Second Line, Broadband 
Answering Machine, Ooma PureVoice and all other Ooma company, product and service names and slogans are trademarks of Ooma, Inc. All other product, service or brand names are the property of their respective owners.

Indicates your Ooma service is working. 

You will hear the Ooma dialtone and all 

services are operational.

Indicates your Ooma service is working 

and Do Not Disturb is enabled. All 

incoming calls will be directed to 

voicemail.

Indicates your Ooma service is not 

working. All services are unavailable. 

You will not hear any dialtone and will 

not be able to make or receive calls. 

Indicates your Ooma Telo is 

downloading a software upgrade. 

Do not unplug your Ooma Telo  

when it is in this state.

Indicates your Ooma Telo is not 

powered on.

With built-in Bluetooth, also enjoy integration 

between your home and mobile phone:
•  Link your mobile phone to your Telo so 

  incoming cellular calls will ring through 

  to your home phones
•  Leave your cell phone in the charger  

  without worrying about missing a call
•  Enjoy the comfort and convenience of  

  talking on your home phone
•  Pairs with up to seven Bluetooth devices 

Connect your Ooma Telo wirelessly to your 

home Wi-Fi network:
•  Plug the adapter into the USB port 

  to connect to any Wi-Fi network
•  Install your Ooma Telo in a central 

  location in your home
•  Convenient access to voicemail and  

  other advanced features
•  Supports 802.11b/g/n