Moxa Technologies W311 Manuale Utente

 

For product repair, exchange, or refund, the customer must: 

  Provide evidence of original purchase. 

  Obtain a Product Return Agreement (PRA) from the sales representative or dealer. 

  Fill out the Problem Report Form (PRF). Include as much detail as possible for a shorter 

product repair time. 

  Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The 

PRA should be visible on the outside of the package, and include a description of the problem, 
along with the return address and telephone number of a technical contact.