HP (Hewlett-Packard) 1040 Manuale Utente

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Care and maintenance 67

Troubleshooting

Spots or lines missing from the fax 
you receive.

Check if the print cartridge is ok by making a copy. See 

Check with the 

telephone company to see if your phone line is noisy.

You are receiving poor quality copies. The fax machine sending to you may have a dirty scan glass. 

Also, check with the telephone company to see if your phone 
line is noisy.

Some of the words on the fax you 
received appear stretched.

The machine sending to you had a temporary document jam.

Your machine does not make copies. Make sure your document is loaded face down. 

There are lines on copies or 
documents you send.

Check your scan glass for marks and clean it (see 

The machine dials a number, but fails 
to make a connection with a remote 
fax machine.

The remote fax machine may be turned off or unable to answer 
incoming calls. Speak with the other fax operator to solve the 
problem.

You cannot store a document in 
memory.

There may not be enough memory available to hold the 
document you want to store. If the display shows a

 Memory 

Full 

message, do the following until you can store your 

document in memory:
Print all unprinted faxes in memory (see 

page 52.)
Delete unneeded polling faxes, broadcast faxes, or delayed 
faxes (see 

Blank areas appear at the bottom of 
each page or on continuation pages, 
with only a small strip of material 
printed at the top.

You may have selected the wrong paper size setting. To select 
the proper paper size, see 

Image TCR is not working

You have the resolution set to SUPER FINE. Set the resolution to 
FINE.