Dialogic 6.2 Manuale Utente

Call Tracer

November 2009

118

Call Tracer

Dialogic provides a Call Tracer command line utility that collects call

trace information in an active system. The output is intended for

Dialogic Technical Services and Support, but it is important that all

users know how to use Call Tracer to create the output file, if

Dialogic Technical Services and Support personnel request it. The

Call Tracer utility can be started before or after starting the client

application. If you want to trace the initialization section of the

client application, start the Call Tracer before the client application.

For information on how to start the Call Tracer, type brktcctrace -?.

Exit the Call Tracer application by typing ‘q’ or ‘Control-C’, or by

closing the command console window. The Call Tracer application

reads trace filter settings from a text configuration file called

filtersettings.cfg. The output is logged to a file name of your choosing.

For log information internal to the Call Tracer, the application

maintains its own log file that is located in the current working

directory of the application. The tracer logs all warning, error and

panic level messages by default.

The Call Tracer utility, and a sample configuration file, can be found

in the \Brooktrout\Boston\utils\winnt\bin directory when

installing the Brooktrout SDK, or in the \Brooktrout\bin directory

when installing just the System Software.

Note:

Any paths in the command line argument that contain spaces

should be added between double quotes.

The Brooktrout Tracer opens ports 4010 and 4020 - 4024 by default.

BFV applications such as modinfo.exe, features.exe, and btver.exe a

Firewall dialog box will pop-up informing the user that the

application is attempting to open a port.

¾ To disable the Firewall dialog box perform one of the following:

Open ports 4010 and 4020 to 4024: Firewall configuration

Allow the applications using BFV to open the ports: Firewall

configuration

Disable the Brooktrout Tracer by setting "Number of Client

Ports" to 1 on the Brooktrout Configuration Tool Advanced Mode

in the menu Options, Tracer Connection Settings. This option is

not desired since it will prevent tracing BFV application at

runtime.