Canon H12295 Manuale Utente
Faxing Problems
7-8
T
roub
leshooting
7
Q
Is the telephone line connected properly?
A
Make sure all line connections are secure. (See "Connect the telephone cable
and any necessary external device," in the Set-Up Sheet.)
and any necessary external device," in the Set-Up Sheet.)
The machine does not switch automatically between telephone and fax receptions.
Q
Is the machine set to switch automatically between telephone and fax
receptions?
receptions?
A
For the machine to switch automatically, the receive mode must be set to <ANS.
MACHINE MODE>. (See Chapter 5, "Receiving Faxes.")
Confirm that an answering machine is connected to the machine and that it is
turned on with an outgoing message properly recorded.
MACHINE MODE>. (See Chapter 5, "Receiving Faxes.")
Confirm that an answering machine is connected to the machine and that it is
turned on with an outgoing message properly recorded.
Q
Is the sending fax machine able to send the CNG signal that tells the machine
that the incoming signal is a fax?
that the incoming signal is a fax?
A
Some fax machines cannot send the CNG signal that tells the machine the
incoming call is a fax.
In such cases, you will have to receive the fax manually. (See "Receiving Faxes
Manually: MANUAL MODE," on p. 5-3.)
incoming call is a fax.
In such cases, you will have to receive the fax manually. (See "Receiving Faxes
Manually: MANUAL MODE," on p. 5-3.)
Cannot receive a document manually.
Q
Is the machine set to receive manually?
A
For the machine to receive faxes manually, the receive mode must be set to
<MANUAL MODE>. (See Chapter 5, "Receiving Faxes".)
<MANUAL MODE>. (See Chapter 5, "Receiving Faxes".)
Q
Did you press [Start] after hanging up the handset?
A
Always press [Start] before hanging up the handset. Otherwise you will
disconnect the call.
disconnect the call.
Print quality is poor.
Q
Are you using the correct type of paper?
A
Make sure you load paper that meets the paper requirements for the machine.
For more information, see Chapter 5, "Copying," in the Basic Guide.
For more information, see Chapter 5, "Copying," in the Basic Guide.
Q
Is the sending fax machine functioning properly?
A
The sending fax machine usually determines the fax's quality. Call the sender
and have them make sure the scanning glass of their fax machine is clean.
and have them make sure the scanning glass of their fax machine is clean.