Wacom CTE-630BT Manuale Utente

47

47

If you encounter problems with your Graphire tools or tablet, refer to the following tables.  Your problem may 
be described here, and you can try the solution offered.  Be sure you refer to the Read Me file for the latest 
information updates.

For additional information, visit Wacom’s web site at http://www.wacom.com/productsupport and follow the 
links to the FAQs.

The computer does not have a 
Bluetooth connection.

If your computer does not have built-in Bluetooth support, you will need 
to install a USB-to-Bluetooth adapter in order to add wireless 
connectivity to your computer.  The adapter must support Bluetooth 
Specification v1.1 with Human Interface Device (HID) profile.  
Wacom suggests the use of adapters supporting Bluetooth 
Specification v1.2 or later for improved performance.

After pressing the power 
button, the power indicator 
light glows steadily for two to 
five seconds and then 
switches off.

The tablet was previously paired to a computer but could not connect to 
that computer.  Check the following:

If the tablet was previously paired to a computer and you now want 
to use it on a different computer, you must first pair it with that new 
computer.  See establishing a Bluetooth connection.

If the tablet was previously working on your computer but works 
no longer, check the configuration of your Bluetooth connection:

•

If you are using a USB-to-Bluetooth adapter, make sure it is plugged 
in and working.  If you are using a computer with a built-in Bluetooth 
module, make sure it is enabled and working.

•

Test your computer’s Bluetooth support with a Bluetooth mouse or 
keyboard.

•

Open the Bluetooth control panel and make sure the tablet was not 
disconnected.

•

Move the tablet closer to the antenna and make sure there are no 
metal or other high density obstructions in the line of sight between 
the tablet and Bluetooth antenna.

•

Repeat the process of pairing your tablet to the computer.  
See establishing a Bluetooth connection.