Epson 386/33 PLUS Manuale Utente

Below are some general steps to follow if you are having

difficulty with your printer. If the problem persists and you

need more detailed information, check your printer manual.

1. If your printer does not work at all, check that the printer

has power and is properly connected to the computer.

(Also, make sure your printer has paper in it.) See

Chapter 1 of the 

for instructions or see your

printer manual.

2. Check the printer manual for the printer’s correct DIP switch

or control panel settings. These settings help a printer

communicate properly with the computer.

3. If you are using more than one parallel port or more than

one serial port, the computer must know which port is

primary and which is secondary. See Chapter 2 of the

Setup 

Guide for instructions on how to define the parallel

and serial ports using the SETUP program.

4. If your printer is properly set up but is still not functioning,

test it from the MS-DOS level. When the screen displays the

MS-DOS command

 and press

prompt (such as 

or 

hold down

 This should print the contents of

the screen on your printer.

If it does not, you may need to change the internal setting

of the computer’s parallel port for a parallel printer (or

serial port for a serial printer). To do this, use the MS-DOS

MODE or SETMODE command. See your printer manual

and the MS-DOS manuals for more details.

5. Many application programs (such as word processors) must

be set up properly before they can use a printer. Check your

program manual to see what customizing may be required.

C-20 Troubleshooting