Nortel Networks P0908544 Manuale Utente

20  Getting started

Enterprise Edge Attendant Console User Guide

P0908544 Issue 01

An assistant attendant provides call coverage for one or more extensions in the 
system. You can set up an assistant attendant to monitor incoming calls to specific 
extensions. Set up an assistant attendant if an employee wants an assistant 
attendant, such as an administrative assistant, to answer the employees’ calls.

To set up an assistant attendant:

1. On the Tools menu, click Options.

The Options dialog box appears with the Options tab open.

2. In the My extension box, type the assistant attendant’s extension.

3. Click the OK button.

To add or remove an assistant attendant’s assigned extensions:

1. On the Tools menu, click Options.

The Options dialog box appears with the Options tab open.

2. Click the Assigned tab.

To add an extension, click the extension you want in the All extensions box and 
click 

 to copy it to the Assigned extensions list.

To remove an extension from the Assigned extensions list, click the extension 
number in the Assigned extensions list and click 

. 

To view an assistant attendant’s assigned extensions:

1. On the Tools menu, click Options.

The Options dialog box appears with the Options tab open.

2. Click the Assigned tab.

3. After you view the extensions, click the OK button.