Nortel Networks P0908544 Manuale Utente

Maintaining caller and employee information  69

P0908544 Issue 01

Enterprise Edge Attendant Console User Guide

To search by name:

1. In the Attendant window, in the Directory options, click the Edit button.

The Edit Employee Information dialog box appears. For more information, 
refer to 

2. Click the Find button.

The Find dialog box appears.

3. In the Name box, type the first letter or letters of the employee’s last name.

Note: If the employee’s first name is used instead of their last name, type the 

first letter or letters of the employee’s first name.

4. Click the OK button or press the Enter key.

The Find dialog box closes. Any matching names appear in the Name box of 
the Edit Employee Information dialog box.

To search by name on any Directory list box on the Attendant window:

1. In the Find box on the Attendant window type the first letter(s) of the person’s 

last or first name, according to how names are listed in the Directory list’s 
Name column.

2. Click the Find button.

Any names that match the letter(s) you enter appear in a list in the Full tab 
Directory view.

To search by department:

Note: A department search takes priority over a name search.

1. In the Directory options, click the arrow of the Department list box.

A list of departments that are associated with extensions appear in the list. The 
name of the department for each extension appears in the Edit Employee 
Information dialog box.

2. Click the department name from the list and the department name appears in the 

Department box.

3. Click the Find button.

Any extensions that match the department appear in a list in the Full tab 
Directory view.