D-Link DIR-635 Manuale Utente

D-Link DIR-635 User Manual

Section 6 - Troubleshooting

This chapter provides solutions to problems that can occur during the installation and operation of the DIR-635.  Read 

the following descriptions if you are having problems.  (The examples below are illustrated in Windows

®

 XP.  If you 

have a different operating system, the screenshots on your computer will look similar to the following examples.)

When entering the IP address of the D-Link router (192.168.0.1 for example), you are not connecting to a website on 

the Internet or have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. 

Your computer must be on the same IP subnet to connect to the web-based utility. 

• Make sure you have an updated Java-enabled web browser. We recommend the following: 

• Internet Explorer 6.0 or higher 

• Netscape 8 or higher 

• Mozilla 1.7.12 (5.0) or higher 

• Opera 8.5 or higher 

• Safari 1.2 or higher (with Java 1.3.1 or higher) 

• Camino 0.8.4 or higher 

• Firefox 1.5 or higher 

• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using 

a different cable or connect to a different port on the device if possible. If the computer is turned off, the link light may 

not be on.

• Disable any internet security software running on the computer. Software firewalls such as Zone Alarm, Black Ice, 

Sygate, Norton Personal Firewall, and Windows

®

 XP firewall may block access to the configuration pages. Check the 

help files included with your firewall software for more information on disabling or configuring it.