IBM 51 Manuale Utente

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BTC5068I
 
The
 
upgrade
 
of
 
the
 
common
 
agent
 
failed.
 
Look
 
in
 
the
 
common
 
agent
 
installation
 
log
 
at
 
logs/agentInstall.log
 
for
 
more
 
information.
 
Explanation:
   
No
 
additional
 
information
 
is
 
available
 
for
 
this
 
message.
 
BTC5069E
 
The
 
upgrade
 
status
 
retrieved
 
from
 
the
 
logs/install/epInstallStatus.log
 
file
 
contained
 
the
 
following
 
unrecognized
 
value:
 
unrecognized_status
 
Explanation:
   
The
 
value
 
for
 
the
 
upgrade
 
status
 
was
 
not
 
one
 
of
 
the
 
defined
 
values.
 
Administrator
 
Response:
   
Collect
 
the
 
common
 
agent
 
logs
 
and
 
properties
 
files,
 
and
 
contact
 
customer
 
support.
 
BTC5070I
 
The
 
IP
 
address
 
of
 
the
 
common
 
agent
 
has
 
changed.
 
The
 
detected
 
IP
 
addresses
 
are
 
the
 
following
 
ones:
 
IP_addresses
 
The
 
updated
 
configuration
 
status
 
will
 
be
 
sent
 
to
 
the
 
agent
 
manager.
 
Explanation:
   
No
 
additional
 
information
 
is
 
available
 
for
 
this
 
message.
 
BTC5071E
 
The
 
agent
 
query
 
can
 
not
 
be
 
run
 
because
 
there
 
is
 
a
 
problem
 
with
 
the
 
certificate
 
or
 
because
 
the
 
common
 
agent
 
has
 
not
 
yet
 
registered
 
with
 
the
 
agent
 
manager.
 
Explanation:
   
This
 
message
 
indicates
 
a
 
communication
 
problem
 
between
 
the
 
common
 
agent
 
and
 
the
 
agent
 
manager.
 
The
 
communication
 
failure
 
might
 
be
 
caused
 
by
 
one
 
of
 
the
 
following
 
reasons:
 
v
   
The
 
common
 
agent
 
does
 
not
 
have
 
valid
 
security
 
credentials.
 
v
   
The
 
common
 
agent
 
has
 
not
 
yet
 
registered
 
with
 
the
 
agent
 
manager.
System
 
action:
   
The
 
common
 
agent
 
will
 
continue
 
to
 
run
 
but
 
cannot
 
report
 
status
 
to
 
the
 
agent
 
manager.
 
Administrator
 
Response:
   
Verify
 
that
 
the
 
common
 
agent
 
is
 
registered,
 
and
 
that
 
it
 
has
 
valid
 
security
 
credentials.
 
BTC5072E
 
The
 
time
 
interval
 
for
 
IP
 
address
 
polling
 
that
 
is
 
specified
 
in
 
the
 
ipaddress.poll.timeinterval
 
key
 
in
 
the
 
endpoint.properties
 
file
 
is
 
not
 
a
 
valid
 
positive
 
integer.
 
This
 
value
 
should
 
be
 
within
 
range
 
min_value
 
and
 
max_value.
 
The
 
value
 
specified
 
is
 
value.
 
The
 
default
 
value
 
of
 
300
 
seconds
 
will
 
be
 
used.
 
Explanation:
   
The
 
ipaddress.poll.timeinterval
 
key
 
in
 
the
 
endpoint.properties
 
file
 
controls
 
how
 
often
 
the
 
common
 
agent
 
checks
 
the
 
IP
 
address
 
of
 
the
 
common
 
agent
 
for
 
changes.
 
Administrator
 
Response:
   
Correct
 
the
 
value
 
in
 
the
 
ipaddress.poll.timeinterval
 
property
 
and
 
restart
 
the
 
common
 
agent.
 
Specify
 
the
 
polling
 
interval
 
in
 
seconds.
 
For
 
example,
 
to
 
set
 
the
 
interval
 
to
 
2
 
minutes,
 
set
 
the
 
property
 
as
 
follows:
 
 
ipaddress.poll.timeinterval
 
=
 
120
 
BTC5073I
 
command
 
[args]
 
Explanation:
   
The
 
translatable
 
part
 
of
 
the
 
agentcli
 
command’s
 
output.
 
BTC5074E
 
The
 
common
 
agent
 
registration
 
failed.
 
The
 
failure
 
was
 
caused
 
by
 
exception:
 
exception
 
Explanation:
   
The
 
common
 
agent
 
was
 
not
 
able
 
to
 
register.
 
It
 
describes
 
reason.
 
Administrator
 
Response:
   
No
 
action
 
required.
Agent
 
Manager
 
messages
 
CTGEM0000E
    
An
 
error
 
occurred
 
while
 
loading
 
information
 
from
 
the
 
agent
 
manager
 
configuration
 
file,
 
AgentManager.properties.
 
Explanation:
   
An
 
error
 
occurred
 
while
 
loading
 
the
 
agent
 
manager
 
configuration
 
information
 
from
 
the
 
AgentManager.properties
 
file.
 
System
 
action:
   
Agent
 
manager
 
initialization
 
stops.
 
The
 
agent
 
manager
 
is
 
not
 
operational.
 
Administrator
 
Response:
   
Make
 
sure
 
that
 
the
 
agent
 
manager
 
configuration
 
file
 
(AgentManager.properties)
 
is
 
in
 
the
 
correct
 
location,
 
and
 
then
 
restart
 
the
 
agent
 
manager.
 
If
 
the
 
problem
 
continues,
 
contact
 
IBM
 
Customer
 
Support.
 
CTGEM0001E
    
The
 
agent
 
certificate
 
request
 
listener
 
was
 
not
 
loaded.
 
The
 
listener
 
class
 
name
 
is
 
listener_class_name.
 
Explanation:
   
An
 
error
 
occurred
 
while
 
loading
 
the
 
listener
 
specified
 
by
 
listener_class_name.
 
The
 
agent
 
certificate
 
request
 
listener
 
was
 
not
 
loaded.
 
System
 
action:
   
The
 
function
 
provided
 
by
 
the
 
specified
 
agent
 
certificate
 
request
 
listener
 
will
 
not
 
be
 
available.
 
The
 
absence
 
of
 
a
 
certificate
 
request
 
listener
 
can
 
result
 
in
 
the
 
rejection
 
of
 
all
 
agent
 
registration
 
attempts.
 
Administrator
 
Response:
   
Check
 
the
 
WebSphere
 
application
 
server
 
message
 
and
 
trace
 
files.
 
Look
 
at
 
the
 
log
 
information
 
that
 
is
 
generated
 
with
 
this
 
error
 
to
 
determine
 
the
 
name
 
of
 
the
 
exception.
 
The
 
name
 
of
 
the
 
exception
 
typically
 
indicates
 
the
 
problem.
 
If
 
tracing
 
is
 
 
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