Pitney Bowes SV 50220 Manuale Utente

4-1

Troubleshooting •  4

This section contains information you can use in the analysis of problems that
may occur while operating the system.

If a failure occurs during the power up sequence after activating the system
display, the POWER UP screen lists the error code(s). You must press any
key to continue operation. The error code format is XXXX/XXXX, where X
is an alphanumeric character. You can use the first four characters of the error
code to determine the area of the machine causing the failure.

       0XXX

Motor Control or Sensor Controller

1XXX

Postage Meter

2XXX

Weigh-on-the-Way™

3XXX

Accounting software fault

4XXX

Mail Processor software fault

5XXX

Mail Processor peripheral

6XXX

Mail Processor diagnostics

7XXX

Disc access error

8XXX

MCS communications

9XXX

Mail Processor Operating system

DXXX

Disk controller/media error

EXXX

I/O expansion devices

FXXX

Mail Processor software utility

If the system powers up with the SITE SETUP screen displayed, the battery
for nonvolatile memory has gone bad or something has caused the loss of the
contents of memory. Call Your Pitney Bowes Customer Service Representa-
tive.

To use the machine until service arrives, you have to perform a limited site
setup. Enter only the date and time, and press the 'Use Current Settings'
SoftKey

TM

 when prompted. This allows you to run mail and tapes until service

arrives.

IMPORTANT: All the accounting information, preferred
nine class list, job presets, and operator IDs you previously
set up are not available.