Xerox DocuPrint P8ex Manuale Utente

Print Quality Problems

Chapter 6: Troubleshooting

 6-7

Character voids

The paper may be too dry.

Try printing with a different batch of 
paper.

Background scatter

The paper may be too damp.

Try printing with a different batch of 
paper. Do not open packages of paper 
until necessary so that the paper does 
not absorb too much moisture from the 
air.

Printing over uneven surfaces.

If printing onto envelopes, change your 
printing layout to avoid printing over 
areas that have overlapping seams on 
the reverse side.

Missing characters

The paper may be too damp.

Try printing with a different batch of 
paper. Do not open packages of paper 
until necessary so that the paper does 
not absorb too much moisture from the 
air.

Back of printout dirty

The transfer roller may be dirty.

Print a few blank pages to clean the 
transfer roller.

Incorrect fonts

TrueType fonts may be disabled 
(Windows 3.x).

Use the Fonts dialog box in the Control 
Panel to enable TrueType fonts.

Faded graphics

Toner may be low.

Remove the image cartridge and shake 
it gently to evenly distribute the toner. 
Then replace the image cartridge. Have 
a spare image cartridge in preparation 
for the toner running out.

Table 6.2

Solving Print Quality Problems (continued)

Problem

Possible Cause

Remedy

Table 6.2 Page 2 of 2