Xerox 2060 Manuale Utente

Installation Planning Guide

B-1

Xerox provides many services in support of your laser printing 
system. This appendix contains information on the following 
services: 

•

Xerox Customer Services Support Center

•

Xerox Documentation and Software Services (XDSS)

•

Operator training

•

Xerox Customer Education

•

Xerox Font Center.

Prior to installation, your sales representative is available to 
answer your questions about products, services, or billing. In the 
U. S., however, if you need assistance in resolving application-
related problems or questions, call the Xerox Printing Systems 
Customer Support Center (refer to the following section of this 
chapter). Your systems analyst is also available to assist you with 
applications development.

NOTE:  For customers outside the United States, contact your 
local Xerox representative or operating company for information 
on available support services.

The Xerox Customer Services Support Center provides regular 
maintenance care for your printer as well as any necessary 
repairs. 

Before calling your Customer Service Support Center, make sure 
you have tried the corrective actions described in the 
Troubleshooting Guide. If a problem persists, gather the 
necessary information and call your customer service support 
center (or contact your local Xerox operating company).

In the United States, call the following number to report hardware 
or software problems: