FARGO electronic HDP700 Manuale Utente

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Table of Contents 
SPECIFICATIONS .............................................................................................................. 1-1 
Regulatory Compliances ............................................................................................... 1-1 
Agency Listings ............................................................................................................ 1-2 
Technical Specifications ................................................................................................ 1-2 
GENERAL TROUBLESHOOTING ...................................................................................... 2-1 
2.1 
Contacting FARGO Technical Support ............................................................... 2-1 
2.2 
LCD Display Messages ..................................................................................... 2-2 
2.3 
Communications Errors ..................................................................................... 2-4 
2.3.1 
System does not meet requirements ......................................................... 2-4 
2.3.2 
A driver or application is conflicting with the FARGO driver ......................... 2-4 
2.3.3 
Using an inadequate data cable................................................................ 2-4 
2.3.4 
Interference from an external device......................................................... 2-4 
2.3.5 
Cannot print from application.................................................................... 2-4 
2.3.6 
Parallel port mode set incorrectly .............................................................. 2-4 
2.3.7 
Inadequate hard drive space .................................................................... 2-4 
2.4 
Card Feed Errors .............................................................................................. 2-6 
2.4.1 
Two or more cards are feeding at the same time or cards  
 
 
are feeding improperly ...................................................................... 2-6 
2.4.2 
Card is stalling on or at the feed rollers...................................................... 2-6 
2.4.3 
Card jamming on the Flipper Table ........................................................... 2-6 
2.4.4 
Printer is unable to align flipper ................................................................. 2-6 
2.4.5 
Card feeds improperly off the Flipper Table ............................................... 2-6 
2.5 
Encoding Errors ................................................................................................. 2-7 
2.5.1 
No ENC Response .................................................................................. 2-7 
2.5.2 
No Mag Encoder...................................................................................... 2-7 
2.5.3 
Mag Encode Failed .................................................................................. 2-7 
2.5.4 
Card Jam: Mag ........................................................................................ 2-7 
2.5.5 
No Smart Encoder ................................................................................... 2-7 
2.5.6 
Smart Encode Failed ............................................................................... 2-7 
2.5.7 
Card Jam: Smart ..................................................................................... 2-7 
2.5.8 
Unable to read encoded data.................................................................... 2-7 
2.5.9 
Data intended for the magnetic stripe was printed on the card .................... 2-8 
2.6 
Printing Process Errors ..................................................................................... 2-9 
2.6.1 
Aligning Ribbon Error............................................................................... 2-9 
2.6.2 
Print Ribbon ............................................................................................ 2-9 
2.6.3 
Print Ribbon Out ...................................................................................... 2-9 
2.6.4 
Wrong Print Ribbon.................................................................................. 2-9 
2.6.5 
Head Lift ................................................................................................. 2-9 
2.6.6 
Printer pausing between panels ................................................................ 2-9 
2.6.7 
Printhead Temp..................................................................................... 2-10 
2.6.8 
Printer Open.......................................................................................... 2-10 
2.7 
Transfer Process Errors .................................................................................. 2-11 
2.7.1 
Transfer Film Drive Error........................................................................ 2-11 
2.7.2 
Laminator Cooling Error ......................................................................... 2-11 
2.7.3 
Card Jam .............................................................................................. 2-11 
2.7.4 
Temperature Timeout............................................................................. 2-12 
2.7.5 
Transfer Lift ........................................................................................... 2-12 
2.8 
Output Errors .................................................................................................. 2-13 
2.8.1 
Cards feed into the Output Stacker, but are not lifted up into place............ 2-13