Ricoh DDST Unit Type B Manuale Utente

Troubleshooting

36

Is the power on?

Check the cable is securely plugged into the power outlet and the 
machine. 

Turn on the main power switch.

Is the machine online?

If not, press {fOnline} on the control panel.

Does the Printer key stay 
red?

If so, check the error message on the display and take required ac-
tion.

Is there a warning status or 
error message on the dis-
play?

If so, check the error message or warning status on the display and 
take the required action.

Is the interface cable con-
nected securely to the ma-
chine and computer?

Connect the interface cable securely. If it has a fastener, fasten that 
securely as well.

Are you using the correct 
interface cable?

The type of interface cable you should use depends on the compu-
ter. Be sure to use the correct one. If the cable is damaged or worn, 
replace it.

Was the interface cable 
connected after the ma-
chine was turned on?

Connect the interface cable before turning on the machine.