OKI C7100 Manuale Utente
C7100/C7300/C7500 Troubleshooting • 389
MISCELLANEOUS PROBLEMS
The power is on, but the printer does not go online.
Print processing does not start.
Print processing cancels.
Printer makes a strange noise.
Possible cause
Remedy
Bad connection
Switch off the printer and disconnect the power
cable. Reconnect power cable and switch
printer on. If this does not clear the fault, call
for service.
cable. Reconnect power cable and switch
printer on. If this does not clear the fault, call
for service.
Possible cause
Remedy
Printer error
Check the control panel. If an error message is
displayed, correct the problem.
displayed, correct the problem.
Possible cause
Remedy
The printer interface
cable is faulty.
cable is faulty.
Replace the printer interface cable.
The time out setting is
too short.
too short.
Reset time out to a higher value.
Possible cause
Remedy
The printer is not
horizontal.
horizontal.
Place the printer on a stable, level surface.
There are scraps of
paper or other foreign
matter inside the
printer.
paper or other foreign
matter inside the
printer.
Check the inside of the printer and remove any
such objects.
such objects.
The top cover is not
firmly shut.
firmly shut.
Press the left and right sides of the top cover.