Monarch 6037 Manuale Utente

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8  Quick Reference 
 
Problem Solution 
Display does not turn on. 
Switch batteries/Make sure power is on. 
CMOS Error 
Replace the backup battery. 
Print has voids or is too 
light. 
Load the supply correctly / Check for damage.
Close the supply cover completely. 
Switch to a fully-charged battery. 
Clean the printhead. 
Printer partially prints 
and fails to respond to 
the keypad or trigger. 
Re-load the supply or load new supplies.  
Clear any supply jams.  Clean the printhead.  
Switch to a fully-charged battery. 
Scanner will not scan a 
bar code. 
Alter the scan angle and distance.  Clean the 
scanner window or move to a more dimly lit 
area.  Scan a bar code you have previously 
scanned correctly.  Check bar code for voids.  
Run a scan test. 
Error Codes 
Following are some common error codes you may receive.  See your System 
Administrator if you receive any codes not listed here. 
Code(s) Description 
004 – 005 
Supply size is incorrect.  Reload the correct supplies. 
267 – 271 
410 – 413 
Communication error.  See your System Administrator. 
703 – 704 
Load supplies or make sure they are loaded correctly. 
750 
Printhead is overheated.  Turn off the printer to let it cool. 
751 – 753 
Check the supplies to see if they are loaded correctly. 
756 
The printer is out of supplies.  Load supplies. 
757 
Load supplies.  The calibrated supply length differs by plus 
or minus .25 inches from the format. 
758 
Check supply.  Either the supply is not seen, or the on-
demand sensor is broken (purchase optional).  Check for a 
label jam.  Clear the supply path or reload supplies.  The 
printer does not recalibrate after this error. 
762 
Low battery.  Recharge the battery. 
763 
Waiting to dispense label.  Press Enter. 
768 
Printhead error.  See your System Administrator. 
790 – 791 
Turn off the printer.  Wait two seconds and turn it back on. 
904 – 911 
System error.  See your System Administrator. 
SYSTEM 
ERROR 
VECTOR ##
System error.  See your System Administrator. 
 
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