GCC Printers 16 Manuale Utente

 

GCC Elite Color 16 Series User’s Guide

 

This section offers various troubleshooting procedures and technical support advice for the 
Ethernet network interface.

 

There are several possible error situations if the unit does not display the welcome message or 
the LEDs do not flash:

 

If files that contain embedded bitmap graphics print incorrectly, it is because the bitmaps are 
being sent as actual binary data and binary data cannot be printed via serial or parallel inter-
faces. 

Most major application packages have provisions to print using either “Binary PostScript” (for 
printers connected to the network via AppleTalk) or “ASCII PostScript” (for printers connected 
to the network via a serial port or parallel port). If your application does not have this provision, 
ask the application vendor for an upgrade version or “patch” that will add the “ASCII Post-
Script” function.

 

Power-up diagnostic failure (hardware 
failure)

Note which LED is blinking and its color, then contact 
your dealer or Technical Support.

 

Physical connection

Turn printer off, make sure Ethernet cable is properly 
connected and turn printer back on.

The IP address

The IP address must be unique on the network. Many 
problems will occur when there are duplicate IP 
addresses on the network.

 

DHCP is enabled on the network 
interface.

Use the 

 

 command. 

If you manually enter an IP address, DHCP is 
automatically disabled.

Make sure the DHCP server is 
operational.

Check to see that the DHCP server is on and is 
functioning correctly.

Did the network interface get its IP 
address from the DHCP server? 

Refer to the 

 

 on your Windows 

DHCP server for information about addresses 
currently in use. If the DHCP server does not list 
your network interface’s IP address, there many be a 
problem.