Zebra Technologies P640i Manuale Utente

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P640i Card Printer User Guide
980541-001 Rev. A
Troubleshooting
Troubleshooting quality problems
Consistent image defects, card after card
Debris on platen, or platen surface not 
flat. Clean platen, or replace if 
necessary.  Reference 
This gross image artifact was caused 
by a tiny scrap of card less than 0.01” 
(0.25 mm) thick.
Random colored patterns on image
Ribbon wrinkling. Reduce takeup torque. 
Check printhead pressure.  Reference 
Too much heat being applied to YMC 
panels. Try reducing gain,offset and 
preheat separately for each color in the 
driver Device Settings > Color 
Calibration, Reference 
and 
. Typically, the set 
of values should be the same for each 
color.
Printhead running too hot. Can happen 
after head replacement if head resistance 
incorrectly entered through printer 
driver.  Reference 
, Printer Adjustment
Probably resulting from excessive takeup torque.
Scratches/dings on long edges of card
Look for a narrow band of abrasion up to about 0.1” (2.5 mm) in from either or both of the 
long edges.
Card hopper base set too low.  Reference 
Laminate not centered on card
Vertical offset adjust (mechanical 
adjustment).  Reference 
Horizontal offset: Properties > Device 
Settings > Printer Adjustment > 
Laminate Station Adjust.   Reference