Zebra Technologies R170XiTM Manuale Utente
Troubleshooting
Miscellaneous Printing Problems
23063L-003 Rev. 2 12/23/04
R110Xi/R170Xi User Guide
133
Miscellaneous Printing Problems
Table 17 • Miscellaneous Printing Problems
Problem
Possible Cause
Recommended Solution
The printer fails to
calibrate or detect the top
of the label.
calibrate or detect the top
of the label.
The printer was not
calibrated for the label being
used.
calibrated for the label being
used.
Press PAUSE on the front panel to pause the
printer, and then press CALIBRATE.
printer, and then press CALIBRATE.
The printer is configured for
continuous media.
continuous media.
Set the media type to non-continuous media.
See
See
The driver or software
configuration is not set
correctly.
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
RFID labels are not
calibrating correctly. The
label is positioned so that it
cannot be torn off at the
correct location.
calibrating correctly. The
label is positioned so that it
cannot be torn off at the
correct location.
The printer sometimes
mistakes the antenna or chip
as the leading edge of the
label.
mistakes the antenna or chip
as the leading edge of the
label.
1.
Press PAUSE on the front panel to pause
the printer, and then press CALIBRATE.
the printer, and then press CALIBRATE.
2.
If this does not solve the problem, remove
one or two labels from the backing and
position the backing under the upper media
sensor (see
one or two labels from the backing and
position the backing under the upper media
sensor (see
for the location). Press PAUSE
on the front panel to pause the printer, and
then press CALIBRATE.
then press CALIBRATE.
3.
If this does not solve the problem,
calibration may need to be performed using
non-RFID labels that are the same size as
the RFID labels being used. Before
reloading the RFID labels, select FEED or
LENGTH for the
calibration may need to be performed using
non-RFID labels that are the same size as
the RFID labels being used. Before
reloading the RFID labels, select FEED or
LENGTH for the
MEDIA
POWER
UP
and
HEAD
CLOSE
parameters (see
).