DELL 530b Manuale Utente

70

Solving Problems

Lockups and Software Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

The computer does not start up

The computer stops responding

 

NOTICE: 

You might lose data if you are unable to perform an operating system 

shutdown.

A program stops responding

A program crashes repeatedly

 

NOTE: 

Software usually includes installation instructions in its documentation or 

on a floppy disk or CD.

Ensure that the power cable is firmly connected to the computer and to the 
electrical outlet.

T

URN

 

THE

 

COMPUTER

 

OFF

—

If you are unable to get a response by pressing a key 

on your keyboard or moving your mouse, press and hold the power button for at 
least 8 to 10 seconds until the computer turns off. Then restart your computer.

E

ND

 

THE

 

PROGRAM

—

1

Press <Ctrl><Shift><Esc> simultaneously.

2

Click Applications.

3

Click the program that is no longer responding.

4

Click End Task.

C

HECK

 

THE

 

SOFTWARE

 

DOCUMENTATION

—

If necessary, uninstall and then 

reinstall the program.

book.book  Page 70  Monday, October 6, 2008  11:28 AM