DELL 530b Manuale Utente

80

Solving Problems

Scanner Problems

 

CAUTION: 

Before you begin any of the procedures in this section, follow the 

safety instructions in the Product Information Guide.

 

NOTE: 

If you need technical assistance for your scanner, contact the scanner’s 

manufacturer.

C

HECK

 

THE

 

SCANNER

 

DOCUMENTATION

—

See the scanner documentation for 

setup and troubleshooting information.

U

NLOCK

 

THE

 

SCANNER

—

Ensure that your scanner is unlocked if it has a locking 

tab or button.

R

ESTART

 

THE

 

COMPUTER

 

AND

 

TRY

 

THE

 

SCANNER

 

AGAIN

C

HECK

 

THE

 

CABLE

 

CONNECTIONS

—

• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the 

computer.

V

ERIFY

 

THAT

 

THE

 

SCANNER

 

IS

 

RECOGNIZED

 

BY

  M

ICROSOFT

  W

INDOWS

—

Windows XP:

1

Click Start

→ Control Panel→ Printers and Other Hardware→ Scanners and 

Cameras.

2

If your scanner is listed, Windows recognizes the scanner.

Windows Vista:

1

Click 

Start

 

 

→ Control Panel→ Hardware and Sound→ Scanners and 

Cameras.

2

If the scanner is listed, Windows recognizes the scanner.

R

EINSTALL

 

THE

 

SCANNER

 

DRIVER

—

See the scanner documentation for 

instructions.

book.book  Page 80  Monday, October 6, 2008  11:28 AM