Apple MD094LL/A Manuale Utente

iMac (27-inch, Mid 2010) Symptom Charts — Mechanical 

 2010-09-09

Physical Damage
•  Broken glass
•  Bent stand
•  Broken hinge
•  Stripped screw/head
•  Stripped screw boss
•  Dent or scratch to chassis

1.  Verify if damage caused by user environment, 

accidental damage, or abuse. If applicable inform 

the user that Apple does not warrant damage 

caused by accident, abuse, misuse, flood, fire, 

earthquake, or other external causes. For more 

information refer to:  

1.  Verify if existing symptom code 

applies to issue reported by 

user.

Yes

Jump to appropriate 

symptom code flow.

No

Document reported failure 

and send feedback to 

 

stating that a suitable 

symptom code wasn’t found. 

Provide as much detail as 

possible.