Apple imac Manuale Utente

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58
Chapter 5
    Troubleshooting
 
If that doesn’t work, unplug the power cord from the computer. Then plug the power 
cord back in and press the power button (®) on the computer to turn it on.
If the problem occurs frequently when you use a particular application, check with the 
application’s manufacturer to see if it is compatible with your computer.
For support and contact information about the software that came with your 
computer, go to www.apple.com/guide.
If the problem occurs frequently, you may need to reinstall your system software 
(see “Reinstalling the Software That Came With Your Computer” on page 59).
If the computer freezes during startup or you see a flashing question mark
Wait a few seconds. If the computer doesn’t start up after a delay, shut down your 
computer by pressing and holding the power button (®) for about 5 seconds, until 
the computer shuts down. Then hold down the Option key and press the power 
button (®) again to start up your computer. When your computer starts up, click the 
hard disk icon, then click the right arrow.
After the computer starts up, open System Preferences and click Startup Disk. Select 
a local Mac OS X System folder.
If the problem occurs frequently, you may need to reinstall your system software 
(see “Reinstalling the Software That Came With Your Computer” on page 59).
If the computer won’t turn on or start up
Make sure the power cord is plugged into the computer and into a functioning 
power outlet. 
If that does not work, press the power button (®) and immediately hold down the 
Command (x), Option, P, and R keys until you hear the startup sound a second time. 
If you recently installed additional memory, make sure that it is correctly installed 
and that it is compatible with your computer. See whether removing it allows the 
computer to start up (see page 41).
If that does not work, unplug the power cord and wait at least 30 seconds. Plug the 
power cord back in and press the power button (®) again to start up your computer. 
If you are still unable to start up your computer, see the service and support 
information that came with your iMac G5 for information on contacting Apple for 
service.