Falcon XG3K-1T Manuale Utente

9.0 TROUBLESHOOTING

The XG Series UPS has an audible alarm feature to alert the user of potential problems. Please
use following information to determine and resolve alarms and conditions.

The XG Series UPS notifies the user of abnormal conditions via audible alarms. The alarms
are as follows:

Alarm and Possible Cause

Solution

Three short beeps, continuously

• Utility voltage out of range

• The UPS is in Battery Mode

Check the input voltage

Four short beeps, continuously

• Utility Frequency out of range

• The UPS is in Battery Mode,

remove the input power and
check the input frequency

Five short beeps, continuously

• UPS internal over temperature

• The Fan is not turning

• Check the ventilation and

remove any blockage

• Call Falcon Service for a fan

replacement

Six short beeps, continuously

• PFC over current protection in

action

• Verify the input AC voltage is

not too low, remove some
load from UPS output

Seven short beeps, followed by
three long beeps, every five seconds

• Battery low after utility loss

• Save the data, turn off the

equipment and wait for utility
power to return

One long beep every few seconds

• Output overload

• Charger Fail

• UPS Alarm, continuous

Check the LCD display

• Remove some load

• Call Falcon Service

TROUBLESHOOTING GUIDE

Check the UPS input voltage, input plug and wiring first. Then prepare the serial number and
model number of the unit for Falcon Service if the problem cannot be solved.

Problem and Possible Cause

Solution

UPS will not turn on

• Input breaker not switched ON

• UPS input breaker tripped

• Input/battery cables not

correctly fitted

• Verify the UPS Input breaker

on front panel is turned ON

• Verify the connected load is

less than the rating of the UPS

• Verify the input cable and

battery is connected to the
UPS and battery module.
Verify the battery circuit is
turned ON