3com 4005 Manuale Utente

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C
HAPTER
 2: D
OCUMENTATION
 
AND
 I
NCLUDED
S
ERVICES
Included Services
The purchase of this Switch 4005 includes the following services:
Telephone Support
3Com Web and Bulletin Board Services
Software Bug Fix Releases
These services are not part of the product warranty. 3Com reserves the 
right to modify or cancel these included services at any time without 
advance notice. These services are not available where prohibited or 
restricted by law.
Telephone Support
Telephone technical support, with coverage for basic troubleshooting 
only, is provided for 90 days from the date of purchase, on a commercially 
reasonable efforts basis. Telephone support is available from 3Com only if 
you purchased this product directly from 3Com, or if the your reseller is 
unable to provide telephone support. 
For 3Com technical support contact numbers around the world, see the 
Technical Support appendix in the Switch 4005 Installation and 
Maintenance Guide
 or Switch 4005 Software Configuration Guide, or 
visit the 3Com Web site.
3Com Web Site and
Bulletin Board
Services
Information from the 3Com Web site or bulletin board services around 
the world is available at no charge. These resources provide electronic 
manuals, technical tips, and other information about 3Com products. 
From the 3Com Web site, you can search the 3Com Knowledgebase for 
information on particular problems or questions.
If you have a technical support case open with 3Com, you can access the 
latest information about your case from the 3Com Web site.
Software Bug Fix
Releases
Access to bug fix releases of the version of software purchased and 
registered by original Customer, as available and posted on 3Com.com; 
some restrictions may apply. 
CAUTION: When you download software, 3Com strongly recommends 
that you also download the corresponding Release Notes or Read-Me 
documentation that accompanies it. If no documentation exists for the 
release, contact 3Com technical support before you install the software.