Inter-Tel CS-5200 Manuale Utente
System Features
INTER-TEL
®
CS-5200/5400 ADMINISTRATOR GUIDE, ISSUE 1.1 – August 2005
Hookflash/Recall
Page 243
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Returns endpoints to the standard keymap
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If the endpoint is a member of one or more ACD hunt groups, logs into the hunt
group(s)
group(s)
This feature is especially useful for installers and troubleshooters who need to know exactly
how a given station is programmed.
how a given station is programmed.
To return the station to default:
Inter-Tel endpoints—While on- or off-hook, enter the Default Station feature code
(394). You hear a confirmation tone, and the display shows STATION DEFAULTED.
If off-hook, hang up.
(394). You hear a confirmation tone, and the display shows STATION DEFAULTED.
If off-hook, hang up.
Single line endpoints—Lift the handset and enter the Default Station feature code
(394). You hear a confirmation tone followed by dial tone. Hang up.
(394). You hear a confirmation tone followed by dial tone. Hang up.
Hookflash/Recall
A timed hookflash (recall in Europe) may be required for Inter-Tel endpoint and single line
users to use certain telephone company or PBX features. The CO hookflash/recall feature code
sends a timed hookflash/recall over the trunk when entered. A hookflash/recall restarts the call
cost display and toll restriction, plus it starts a new line in the SMDR printout. However, the
call remains on the same Call button.
users to use certain telephone company or PBX features. The CO hookflash/recall feature code
sends a timed hookflash/recall over the trunk when entered. A hookflash/recall restarts the call
cost display and toll restriction, plus it starts a new line in the SMDR printout. However, the
call remains on the same Call button.
The Hookflash/Recall feature can be enabled or disabled on a trunk group-by-trunk group
basis. It can be used on any outside call, including conference calls.
basis. It can be used on any outside call, including conference calls.
The duration of the hookflash/recall can be changed by reprogramming the LS/GS CO Hook-
flash timer (default value is 0.6 seconds). If the system is not installed behind a PBX, the
Hookflash timer must be programmed to be compatible with the system’s trunks.
flash timer (default value is 0.6 seconds). If the system is not installed behind a PBX, the
Hookflash timer must be programmed to be compatible with the system’s trunks.
To send a timed hookflash/recall while on a trunk:
Inter-Tel endpoints—Press the Special button and enter Hookflash feature code 330.
Single line endpoints—Hookflash and then enter the Hookflash feature code 330.