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DEFINITY® Enterprise Communications Server Release 7
Console Operations  
555-230-700  
Issue 4
June 1999
Understanding the Console Layout 
17
Physical Layout of Your Console 
2
Call status
Call-status displays the phone call’s current status. 
 identifies call 
status indicators and describes when they occur.
d
Displays when called parties do one of the following: 
Do not answer 
Send their calls to coverage
Are unavailable and have a temporary bridged appearance.
f
System users forward their calls to you.
ic
The system redirects calls to you due to a problem with the 
system or because your system manager has programmed calls 
made to specified extensions to come to you.
ld
Incoming calls that are listed in the phone book and are placed 
directly to a system user’s extension.
n
Night service is on and the call goes to the night service station.
na
Consoles are in night service mode.
rc
A held call returns to the console.
rt
An unanswered, transferred call returns to the console.
sc
A caller places repeated calls on the same line without 
disconnecting.
s
Displays when a called system user temporarily sends all their 
calls to coverage.
tc
A caller attempts to make an outgoing call on an outside line that 
you control. The call redirects to you.
Table 3.
Call Purpose Identifiers  (Continued)
Identifier
Description