Lucent Technologies 108596560 Manuale Utente

Issue 6

December 1999

Hospitality Operations 

57

Voice Messaging Operations 

To connect guests to the voice messaging system who call using a rotary-dial 
telephone, perform the following:

1. When guests call to retrieve their messages, ask the guests for their name, 

room number, and their voice messaging password.

2. Verify that the guest name and room number are valid.

3. Ask the guest to please hold while the call is transferred to the voice 

messaging system.

4. Press the 

START

 button at the attendant console or the 

TRANSFER

 button on a 

backup telephone.

■

You hear dial tone as a new call appearance is selected.

■

The Split lamp goes on at the attendant console.

5. Enter the message retrieval number.

■

You hear ringback tone.

■

The display shows the number you are calling.

6. After the voice messaging system answers, enter the extension number for 

the guest.

■

A message confirms that this is a “current” guest (registered through 
the PMS).

7. Enter either the guest’s password or the attendant password.

8. You can now transfer the call to the guests so they can retrieve their 

messages. Press either the 

RELEASE

 button from the attendant console or the 

TRANSFER

 button from a backup telephone.

■

The guests are connected to the voice messaging system and can 
now retrieve their messages by following the voice messaging 
prompts.