Adesso 2100 Series Manuale Utente

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Possible Cause 
Possible Solution 
Scanner is not 
programmed to work 
with the host.  
Be sure proper host type is selected. 
 
For RS-232, ensure the scanner’s communication 
parameters match the host’s settings. 
 
For keyboard emulation configuration, ensure the 
system is programmed for the correct keyboard type, 
and that the CAPS LOCK key is off. 
 
Be sure editing options (e.g. UPC-E to UPC-A 
Conversion) are properly programmed. 
 
 
14. Product Support 
 
If our FAQ Service & Support web pages does not help you resolve your product 
issues found at
 
http://www.adesso.com/faqs.asp 
please contact Adesso Technical 
Support by emailing
 support@adesso.com 
or calling (800) 467-1195 from 9:00AM to 
6:00PM PST from Monday through Friday. 
 
Email Support:
 
 
Email your request to 
support@adesso.com
 and include the following information:  
• Your 
Name 
 
• 
Day time telephone number  
• 
Day time fax number  
• 
Operating System  
• 
Model number of your Adesso product  
• 
Description of how you installed and set up your Adesso product  
• 
Description of your technical difficulty  
 
Phone Support: 
(800) 467-1195 
 
Before you call us for Tech-Support, please provide below information:  
•  Product model number and Serial number  
•  Operating System  
•  Description of how you installed and set up your Adesso product  
•  Description of your technical difficulty  
 
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