Hand Held Products 3820 Manuale Utente

If the 

green LED isn’t illuminated, check that:

•

The scanner is correctly placed in the base.

•

There is external power or 12 volt host power.

•

Charge mode is turned on.  (

•

The battery is not bad or deeply discharged.  In some cases, the scanner’s 
battery may trickle charge to bring it into an acceptable level and then 
transition to a normal charge cycle.

Note: Make sure that your scanner’s battery is charged.

Note: Please visit the Services and Support section of our website 

(

) to check for the latest software for both the scanner 

and the base.

Is the scanner having trouble reading your symbols?

If the scanner isn’t reading symbols well, check that the symbols:

•

Aren’t smeared, rough, scratched, or exhibiting voids.

•

Aren’t coated with frost or water droplets on the surface.

•

Are enabled in the base to which the scanner connects.

Is the bar code displayed but not entered into the application?

The bar code is displayed on the host device correctly, but you still have to press 
a key to enter it (the Enter/Return key or the Tab key, for example).

You need to program a suffix.  Programming a suffix enables the scanner to 
output the bar code data plus the key you need (such as “CR”) to enter the data 
into your application.  Refer to 

information.

Does the scanner read the bar code incorrectly?

If the scanner reads a bar code, but the data is not displayed correctly on the host 
screen:

•

The base may not be programmed for the appropriate terminal interface. 
For example, you scan “12345” and the host displays “@es%.”

Reprogram the base with the correct Plug and Play or Terminal selection bar 
code.  See 

.

•

The base may not be programmed to output your bar code data properly.
For example, you scan “12345” and the host displays “A12345B.”

Reprogram the base with the proper symbology selections.  See 

.

The scanner won’t read your bar code at all.