Cisco Systems OL-7469-04 Manuale Utente

During power up, your Cisco Catalyst 6500 Series switch or Cisco 7600 Series Internet Router goes 
through a system check. This system check also includes all the modules (for example, the MWAM) that 
are installed.

If your MWAM is not powering up properly, begin troubleshooting using the procedures in this 
appendix. This appendix guides you through some initial checks and procedures that can solve some 
basic MWAM problems. It can also direct you to the appropriate document for detailed troubleshooting 
information and procedures to solve more complex problems.

This appendix contains general problem solving information about your Catalyst 6500 switch or Cisco 
7600 router and specific problem solving information about your MWAM module in the following 
sections:

If you cannot locate the source of the problem, contact a customer service representative for information 
on how to proceed. For technical support information, see the Cisco Information Packet publication that 
shipped with your product. Before you call, have the following information ready:

Chassis type and serial number

Maintenance agreement or warranty information

Type of software and version number

Date you received the new chassis

Brief description of the problem

Brief explanation of the steps you have taken to isolate the problem

For specific troubleshooting details about the Catalyst 6500 switch or Cisco 7600 router, refer to the 
Troubleshooting chapters in the following books:

Catalyst 6500 Series Switch Installation Guide—Appendix E

Cisco 7600 Series Router Installation Guide—Chapter 4