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TROUBLE SHOOTING GUIDE
Although each Vintage Keeper cooling unit has been carefully tested at every stage of manufacture, occasional problems 
arise, the majority of which are due to rough or careless handling during shipping or installation. Other problems may 
derive from improper cabinet assembly, power interruption or surge, low line voltage (less than your unit rating of 105V 
or 240V), or failure to clean the unit regularly (see illustration below). The following may help you determine what the 
problem may be; what steps you can take to correct it, and what further steps may be required. Additional Trouble-Shoot-
ing information and downloadable documents are available in the “Support” area of our web site: 
www.koolspace.com
Cleaning the coil 
IMPORTANT NOTE: 
In order to provide maximum protection for your valuable wine collection, the following steps are highly advisable. 
First and foremost, have your wine collection adequately insured. Second, install a battery-powered heat-sensitive alarm 
to warn of any loss of cooling due to power interruption. Third, monitor your storage and ambient conditions on a regular,  
daily basis. Fourth, install a high quality surge suppressor to protect against sudden power fluctuations. Fifth, clean the 
unit as directed, on a regular basis, every 3 to 4 months vacuum the cooling unit coils (check our website for more info). 
Sixth make sure to check water level in the 
DRAIN CUP periodically and empty. Be advised, also, that Drobot-Vintage 
Keeper cannot in any event be liable or responsible for incidental or consequential damages. 
IF:
CHECK:
THEN:
COOLING  UNIT 
DOES  NOT  RUN 
AT  ALL  WHEN 
PLUGGED IN
- Is the unit plugged in?
-  Is  the  power  supply  operational?
- Is the LED display functional?
-  Is  there  any  evidence  of  shipping   
 damage on the cooling unit or   
 packaging materials?
- Note that the unit has a 1-minute cautionary delay 
  between plugging in and full start-up; this is a built-in 
  safeguard to protect the compressor in the event of 
  sudden power failure
- Note that the power supply must be a dedicated, 
  separately-fused and grounded 15 Amp, 120V line or 7.5 
Amp, 240 V line rated for your unit. Must not use an exten-
sion cord. Do not share the outlet with other 
_
appliances
- If the unit is receiving power yet fans or compressor fail 
  to run, unplug for ten minutes, then try again
COOLING  UNIT 
RUNS  BUT  DOES 
NOT COOL
SUFFICIENTLY
- Is the storage temp properly 
 set?
- Is the cabinet properly 
 assembled, with all joints air
 tight?
-  Is  the  door  properly  adjusted  to   
  seal tightly when closed?
- Is airflow to and from the 
  cooling unit unobstructed?
- Is the ambient air temperature 
 within the specified range?
- Are any exterior surfaces of the 
 cabinet exposed to sunlight?
- Note that the unit may take a few days to achieve the 
  desired storage temperature, even in a properly located, 
  airtight cabinet
- Take steps to reduce ambient temperatures and 
  compensate for additional heat gain if any cabinet walls 
  receive direct sunlight
- If gaps are visible at any panel joints, ensure that you 
  have  tightened  all  cams  in  all  panels,  to  ensure 
  an airtight seal as detailed in our instructions
- Take steps to improve circulation of air to and from the unit
- Adjust the door, if necessary, to seal tightly by 
  re-positioning the upper hinge and improving the cabinet 
  level
- Increase your SET TEMPERATURE
- Clean the fan and grille areas 
- If the problem persists, go to our website at
  www.koolspace.com and perform the “cooling unit 
  diagnostic” in the support section.
Coil  is  located  at  the  top  of 
back panel.
Vacuum it periodically