Symbol Technologies MC9000-S Manuale Utente

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MC9000-K/S for Embedded Windows® CE .NET Product Reference Guide
12-4
Troubleshooting
Table 12-1. Troubleshooting the Mobile Computer
Problem
Cause
Solution
Mobile computer does not turn 
on.
Lithium-ion battery not 
charged.
Charge or replace the lithium-ion battery in the mobile 
computer.
Lithium-ion battery not 
installed properly.
Ensure battery is installed properly. See 
.
System crash.
Perform a warm boot. If the mobile computer still does 
not turn on, perform a cold boot. See 
.
Rechargeable lithium-ion battery 
did not charge.
Battery failed. 
Replace battery. If the mobile computer still does not 
operate, try a warm boot, then a cold boot. See 
.
Mobile computer removed 
from cradle while battery was 
charging. 
Insert mobile computer in cradle and begin charging. 
The lithium-ion battery requires about four hours to 
recharge fully.
Cannot see characters on display. Mobile computer not powered 
on.
Press the Power button.
During data communication, no 
data was transmitted, or 
transmitted data was 
incomplete.
Mobile computer removed 
from cradle or unplugged from 
host computer during 
communication.
Replace the mobile computer in the cradle, or reattach 
the Synchronization cable and re-transmit.
Incorrect cable configuration.
See the System Administrator.
Communication software was 
incorrectly installed or 
configured.
Perform setup. Se
 for 
details.
No sound is audible.
Volume setting is low or 
turned off.
Unit may be a beeper only unit or incorrect Config 
Block is programmed into device.