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MERLIN LEGEND Communications System Release 5.0
System Manager’s Guide  
555-650-118  
Issue 1
June 1997
Features and Applications 
Page 4-2
Features 
4
General Systemwide Features. Features and settings that apply to all or 
most users, for example, One-Touch Hold. These features are set at 
installation but may need to be changed by you later on.
Group Features. Some user features are planned and/or programmed by 
the system manager for groups of users. Groups may be set up to answer 
calls that are not directed to an individual, to have calls covered, to receive 
speakerphone pages, or to pick up one another’s calls. Groups must be set 
up to associate extensions with operators for Night Service operation.
System Management Features. Features that help you manage the 
system by, for example, giving you reports on system usage and 
programming. System managers also plan and implement some features 
that affect overall system security or efficiency, such as calling restrictions 
or Automatic Route Selection (ARS). 
This section contains:
Feature Finders. Quick reference tables that enable you to look up a 
feature name according to what it does.
Feature Descriptions. Although a complete list of features (in alphabetical 
order) with detailed descriptions is contained in the 
Feature Reference
, this 
section expands on the Feature Finders and presents brief descriptions 
according to the business needs they fulfill.
For example, there are several different coverage methods available. The 
section 
 describes and compares each 
method and suggests when you might want to use each. In the next 
chapter, you see features at work in sample business scenarios.
Feature Finders
4
The Feature Finders in this section describe features according to activity. Some 
system management features and all operator-only features are listed in their own 
Feature Finders. For each feature, the type of feature is noted as well: user, 
operator, group, general, or system management. 
The third column, labeled 
PROG
, classifies the feature according to whether it is 
programmable by regular users (extension programming, abbreviated 
EXT
), only 
by the system manager using centralized telephone programming (abbreviated 
CNT
), or only by the system manager using system programming (abbreviated 
SYS
). If a feature is labeled 
SYS
, you should consult
 System Programming
 for full 
programming instructions.
NOTE:
Any feature that can be programmed using extension programming can 
also be programmed by centralized telephone programming. However, 
some features can 
only 
be programmed using centralized telephone 
programming; these are the features with the 
CNT 
label.
The following list summarizes the Feature Finders: