Lucent Technologies 555-230-220 Manuale Utente

Issue 7  May 1998

The German National Integrated Services Digital Network (ISDN).

Automatic Call Distribution

A station extension that is a member of an Automatic Call Distribution (ACD) split/skill/hunt group.

A call directed to an ACD split/skill/hunt group either directly or through vector processing.

A specific type of hunt group that distributes similar type calls to the available agent/station 
extension that has been idle for the longest time. 

Positive Acknowledgement

For the Send DTMF Signals feature, a call that has received answer supervision, either network or 
timed (that is, resulting from elapse of a software timer), and has assigned listen and talk time 
slots. Therefore, for Send DTMF Signals purposes, an answered call on hold is an active call.

A “link” initiated by the adjunct allowing it to receive Event Reports for a specific ECS entity; for 
example, an outgoing call. This association is initiated by the adjunct via the 

Request capability.

A call for which Event Reports are being sent over an active-notification association 
(communication channel) to the adjunct. Sometimes referred to as a “monitored call.”

A VDN or ACD Split extension for which Event Notification has been requested.

See Application.

A relationship initiated by an application via the 

Third Party Make Call, Third Party Take Control, 

or 

Domain (Station) Control capabilities to set calls up and control calls already in progress.

Includes all calls that can be controlled using an adjunct-control association. These calls must 
have been originated via the 

Third Party Make Call or Domain (Station) Control capabilities, or