Philips HR2200 Manuale Utente

Problem

Cause

Solution

The motor unit 

does not fit onto 

the jug properly 

because there 

are too many 

ingredients in the 

jug.

Remove some of the ingredients 

and make sure not to fill the jug 

beyond the MAX indication.

The light of 

the selected 

mode does 

not go on.

There is a 

connection 

problem.

Check if the small plug is inserted in 

the appliance properly and if mains 

plug is inserted in the wall socket 

properly. Remove the plugs and 

reinsert them.

The motor unit 

has not been 

placed onto the jug 

properly.

Make sure motor unit connector 

and the jug connector are aligned 

before you lower the motor unit 

into the jug.

You have exceeded 

the MAX indication 

in the jug.

Remove some of the ingredients 

and make sure the ingredients are 

spread evenly over the bottom of 

the jug.

The light of 

the selected 

program is 

on, but the 

appliance 

does not 

work.

You have not 

pressed the start 

button.

Press the start button.

You have exceeded 

the MAX indication 

in the jug.

Remove some of the ingredients 

and make sure the ingredients are 

spread evenly over the bottom of 

the jug.

The 

ingredients 

have not 

blended well.

You have exceeded 

the MAX indication 

in the jug.

Remove some of the ingredients 

and make sure the ingredients are 

spread evenly over the bottom of 

the jug.

You did not add 

enough water or 

other liquid.

Make sure the liquid level is above 

the MIN and below the MAX 

indication.

The 

appliance 

overflows.

You have selected 

the wrong program.

Select another program (see the 

separate recipe booklet).

You have exceeded 

the MAX indication.

Remove some of the ingredients 

and make sure the ingredients are 

spread evenly over the bottom of 

the jug.

The overflow 

sensor is dirty.

The overflow sensor prevents the 

appliance from overflowing. Clean 

the overflow sensor.

The food is 

burnt.

You have selected 

the wrong program.

Select another program (see the 

separate recipe booklet).

You did not add 

enough water or 

other liquid.

Make sure the liquid level is above 

the MIN and below the MAX 

indication.

You have heated 

up milk.

The soup maker is not suitable for 

heating up milk.

 9 

  Remove the mains plug from the wall socket and from the appliance.

 10 

 Hold the handle of the jug with one hand and with the other hand lift 

the motor unit off the jug by its handgrip (Fig. 3).

 11 

 You can now pour the soup, smoothie or compote into a 

bowl (Fig. 13).

Always unplug the appliance before you clean it.
Never immerse the motor unit or jug in water. Do not clean the motor 

unit in the dishwasher.
Never use scouring pads, abrasive cleaning agents or aggressive liquids 

such as petrol or acetone to clean the appliance. 

 1 

 Remove the small plug from the appliance and remove the plug from 

the wall socket. 

 2 

 Hold the handle of the jug with one hand and with the other hand lift 

the motor unit off the jug by its handgrip (Fig. 3).

 3 

 Clean the blade unit and overflow sensor by rinsing them under the 

tap (Fig. 14).

Do not touch the blades. The blades are very sharp.

 4 

 Clean the top part of the motor unit and the outside of the jug with a 

moist cloth (Fig. 15).

 5 

 Clean the inside of the jug under the tap. If necessary use a soft 

brush (Fig. 16).
Technical specifications

Rated voltage: 230V

Rated frequency: 50Hz

Motor power: 120W

Heating power: 990W

Dimensions:

 - Soup maker: 205x153x310mm

 - Packaging: 220x220x340mm

Weight:

 - Net weight: 2.0kg

 - Gross weight: 2.6kg

Capacity: 1200ml (for 2-4 persons)

 - Do not throw away the appliance with the normal household waste 

at the end of its life, but hand it in at an official collection point for 

recycling. By doing this, you help to preserve the environment (Fig. 17).
guarantee & service

If you need service or information or if you have a problem, please visit 

the Philips website at www.philips.com/support or contact the Philips 

Consumer Care Centre in your country. You find its phone number in the 

worldwide guarantee leaflet. If there is no Consumer Care Centre in your 

country, go to your local Philips dealer. 

This chapter summarises the most common problems you could encounter 

with the appliance. If you are unable to solve the problem with the 

information below, visit www.philips.com/support for a list of frequently 

asked questions or contact the Consumer Care Centre in your country. 

Problem

Cause

Solution

The 

appliance 

does not 

work.

There is a 

connection 

problem.

Check if the small plug is inserted in 

the appliance properly and if mains 

plug is inserted in the wall socket 

properly. Remove the plugs and 

reinsert them.