Desa (V)TC36N(-HA) Series Manuale Utente

www.desatech.com

116192-01G

35

TROUbLESHOOTING

Continued

OBSERVED PROBLEM

Heater produces a whistling noise

when burner is lit

Glass soots

Fireplace produces a clicking/tick-

ing noise just after burners are lit

or shut off

Remote does not function

REMEDY

1. Turn gas control knob to LO

position and let warm up for a

minute

2. Operate burner until air is

removed from line. Have gas

line checked by local propane/

LP or natural gas company

3. Clean burner (see Cleaning

and Maintenance, page 31) or

replace burner orifice

1. Inspect the opening at the base

of the burner by removing log/

grate assembly to see that it is

NOT packed with any type of

material [see Installing Brick

Liner Models BL36DA(SA)

and BL36DHA(SA), page 26]

for log/grate removal

2. Check vent configuration speci-

fications (see Venting Installa-

tion Instructions, page 9)

1. This is normal. If noise is

excessive, contact qualified

service person

1. Replace 9-volt batteries in

receiver and hand-held remote

control

POSSIBLE CAUSE

1. Turning gas control knob to

HI position when burner is

cold

2. Air in gas line

3. Dirty or partially clogged

burner orifice

1. Debris around burner air

mixer

2. Improper vent configuration

1. Metal expanding while heating

or contracting while cooling

1. Battery is not installed or bat-

tery power is low