Toshiba A9 Guida Utente

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successfully. Always carefully follow the installation 
instructions that accompany the hardware or software.

❖

Restart the Windows

®

 operating system. Always restart the 

Windows

®

 operating system after each installation, even if the 

installation utility does not prompt you to do so. This will 
insure that the installation is completed, and will clean up 
anything that the installation utility left behind.

❖

Do one installation at a time. If you have several new items to 
add to your computer system, install just one at a time, creating 
Restore Points immediately before each successive installation. 
This will make it much easier to determine the origin of any 
new problems. For best results, follow this sequence:

Back up critical data.

Create a Restore Point.

Install one item of hardware or software.

Restart the Windows

®

 operating system.

Use the new hardware or software for a while, noting 
any new problems. Make sure that your critical 
applications (e-mail, business apps, etc.) are working 
correctly, and verify that important devices are still 
functioning.

For each additional hardware or software item, repeat 
these steps, starting at step 1 if any of your critical data 
has changed, or starting at step 2 if no critical data has 
changed.

If you have followed the recommendations in this chapter and are 
still having problems, you may need additional technical assistance. 
This section contains the steps to take to ask for help.

Since some problems may be related to the operating system or the 
program you are using, it is important to investigate other sources 
of assistance first.

Try the following before you contact Toshiba:

❖

Review the troubleshooting information in your operating 
system documentation.

❖

If the problem occurs while you are running a program, consult 
the program’s documentation for troubleshooting suggestions.