GE JSP42SKSS Manuale Utente

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Before you call for service…
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Troubleshooting Tips 
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Surface units will not
Improper cookware  
• Use pans which are flat and match the diameter 
maintain a rolling boil
being used.
of the surface unit selected.
or cooking is not 
fast enough
Surface units do
A fuse in your home may be 
• Replace the fuse or reset the circuit breaker.
not work properly
blown or the circuit breaker 
tripped.
Cooktop controls 
• Check to see the correct control is set for the surface
improperly set.
unit you are using.
Scratches (may appear
Incorrect cleaning 
• Scratches are not removable. Tiny scratches will become
as cracks) on cooktop
methods being used.
less visible in time as a result of cleaning.
glass surface
Cookware with rough bottoms
• To avoid scratches, use the recommended cleaning
being used or coarse particles
procedures. Make sure bottoms of cookware are clean 
(salt or sand) were between
before use, and use cookware with smooth bottoms.
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
Areas of discoloration 
Food spillovers not cleaned 
• See the Cleaning the glass cooktop section.
on the cooktop
before next use.
Hot surface on a model
• This is normal. The surface may appear discolored 
with a white glass cooktop.
when it is hot. This is temporary and will disappear 
as the glass cools.
Plastic melted to 
Hot cooktop came into 
• See the Glass surface—potential for permanent damage
the surface
contact with plastic placed
section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled 
• Call a qualified technician for replacement.
of the cooktop
on the cooktop.
Frequent cycling 
Improper cookware 
• Use only flat cookware to minimize cycling.
off and on of 
being used.
surface units
Control signals after
You forgot to enter a 
• Press the BAKE pad and desired temperature or  
entering cooking time
bake temperature or 
the SELF CLEAN LO/STD pad and desired clean time.
or delay start
cleaning time.
Food does not bake
Oven controls improperly set.
• See the Using the oven section.
or roast properly
Rack position is incorrect  
• See the Using the oven section.
or the rack is not level.
Incorrect cookware or 
• See the Using the oven section.
cookware of improper 
size being used.
Oven thermostat needs 
• See the Adjust the oven thermostat—Do it yourself!
adjustment.
section.
Safety Instructions
Operating Instructions
Care and Cleaning
Tr
oubleshooting T
ips
Consumer Support
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