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Kalamazoo Outdoor Gourmet
                 1.800.868.1699              www.KalamazooGourmet.com 
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If problems cannot be corrected by using these methods, or if you need 
replacement parts, please contact the Customer Service Department at 
Kalamazoo Outdoor Gourmet
™ 
 
1-800-868-1699 or via email at customerservice@kalamazoogourmet.com
 
TROUBLESHOOTING: 
 
 
 
 PROBLEM 
 
Burner does not light. Flame is 
low when burner is on HIGH. 
 
 
 
Burner flame pattern is erratic. 
Flame is low when burner is on 
HIGH. Flames do not run the 
whole length of the tube. 
 
 
 
 
 
 
 
Is there no clicking noise when 
the igniter button is pressed? 
 
 
 
 
 
Igniters are not working. 
 
CHECK 
 
Is LP fuel low? 
 
Is fuel hose bent or kinked? 
 
 
Is burner clean? 
 
 
Is pizza oven on level surface? 
 
 
Is flow-limiting device activated? 
 
 
 
 
 
 
 
 
 
 
 
 
 
RESOLUTION 
 
Refill LP tank. 
 
Straighten fuel hose and check for leaks. 
 
 
Burner ports are clogged or blocked. Clean 
thoroughly (“Periodic Cleaning,” page 11). 
 
Turn off burner. Shut off gas supply. Move 
oven to level surface. 
 
See “Safety Flow Regulator,” page 9. 
 
 
FIRST CHECK: Wire connections to igniter 
modules (located on front left foot) and 
igniter button are firmly in place. 
 
SECOND CHECK: Replace the 9-volt 
battery in the igniter module (located on 
front left foot). 
 
 
FIRST CHECK: Wire connections to igniter 
modules (located on front left foot) are firmly 
in place. 
 
SECOND CHECK: Igniter probe (at the 
burner) may have shifted. WITH GAS 
SUPPLY TURNED OFF, gently adjust or 
bend probe closer to burner to gain spark