Netopia r9100 Manuale Utente

Netopia, Inc. is committed to providing its customers with reliable products and documentation, backed by 
excellent technical suppor t.

Look in this guide for a solution to your problem. You may find a solution in this troubleshooting appendix or in 
other sections. Check the index for a reference to the topic of concern. If you cannot find a solution, complete 
the environment profile below before contacting Netopia technical suppor t.

■

Locate the Netopia R9100’s model number, product serial number, and firmware version. The serial 
number is on the bottom of the router, along with the model number. The firmware version appears in the 
Netopia R9100’s Main Menu screen.

Model number:

Serial number: 

Firmware version:

■

What kind of local network(s) do you have, with how many devices?

Ethernet

LocalTalk

EtherTalk

TCP/IP

IPX

Other:

We can help you with your problem more effectively if you have completed the environment profile in the 
previous section. If you contact us by telephone, please be ready to supply Netopia Technical Suppor t with the 
information you used to configure the Netopia R9100. Also, please be at the site of the problem and prepared 
to reproduce it and to tr y some troubleshooting steps.

When you are prepared, contact Netopia Customer Ser vice by e-mail, telephone, fax, or post:

Internet: techspor ts@netopia.com (for technical suppor t)
info@netopia.com (for general information)

Phone: 1 800-782-6449
Fax: 1 510-814-5023

Netopia, Inc.
Customer Ser vice
2470 Mariner Square Loop
Alameda, California 94501
USA