Hi-Touch 63xpl Manuale Utente

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4.  Check whether the USB card is installed properly . 
5.  Check whether the USB card driver is installed properly . 
6.  Check your operating system.    The Hi-Ti Photo Printer must use in 
Windows 98, ME, or 2000.   
 
 
 
Printing Problem 
 
 
Q1:    If I see “Printer is not working” during printing, what should I do? 
A1:    1.  Make sure the printer is on.   
2.  Do Not print from two printers simultaneously.   
3.  Close the opened or running software.     
 
Q2:    If I see “Ribbon cartridge cover is open” before printing, what should I 
do? 
A2:    Please make sure the ribbon cartridge cover is closed properly.   
 
Q3:    If I see the error message of “Unmatched ribbon cartridge” before 
printing, what should I do? 
A3:    1.  Please open the ribbon cartridge, and make sure the ribbon 
cartridge is installed properly.   
2.  Please make sure your ribbon cartridge is Hi-Ti YMCO ribbon 
cartridge. 
 
Q4:    If I see the error message of ”Out of ribbon”, what should I do? 
A4:    1.  Please check whether the ribbon cartridge is exhausted .    (Place 
the ribbon cartridge in a position such that the arrow on the cartridge 
faces towards you, and check the left side of cartridge ). 
2.  Please check whether the paper enters into the Digital Photo 
Printer .    When the paper enters into the photo printer, the printer 
will start rotating the ribbon inside the ribbon cartridge automatically 
(with a slight noise) to locate the labeled mark on the ribbon.    After 
it is found, the photo printer will start printing. If not, the paper will 
withdraw. If you hear the sound of rotation, but the printer still shows 
the error message of “Out of ribbon” when you want to print, then 
remove the ribbon cartridge, and make a mark on the ribbon 
cartridge before printing.    Then remove the ribbon cartridge to 
confirm the location of the ribbon cartridge.    If the position of the 
ribbon cartridge does not move, then the cartridge or the mortor of 
the printer may fail﹔if the position of the ribbon cartridge is moved, 
then the sensor for ribbon cartridge of the printer may fail.    Please 
contact the distributor where you bought this Digital Photo Printer or 
Hi-Ti Customer Service Department for repair.     
3.  If the ribbon cartridge is not exhausted, but the cartridge fails to 
rotate, please contact the distributor where you bought the 
consuming material.    Furthermore, make sure your ribbon cartridge 
is Hi-Ti YMCO ribbon cartridge.