Planar PL1900 Manuale Del Prodotto

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18
TECHNICAL SUPPORT (FAQ) 
 
Problem & Question 
Possible Solution 
Power LED is not on 
*Check if the Power Switch is in the 
ON position 
*Power Cord should be connected  
No Plug & Play 
*Check if the PC system is Plug & 
Play compatible  
*Check if the Video Card is Plug & 
Play compatible 
*Check if the D-15 plug pin of Video 
Cable is bent. 
Picture is fuzzy 
*Adjust  the Contrast and Brightness 
Controls. 
Picture bounces or a wave 
pattern is present in the 
picture 
*Move electrical devices that may 
cause electrical interference. 
The power LED is ON 
(Amber) but there’s no video 
or no picture. 
*Computer Power Switch should be 
in the ON position. 
*Computer Video Card should be 
snugly seated in its slot. 
*Make sure monitor’s video cable is 
properly connected to the computer. 
*Inspect monitor’s video cable and 
make sure none of the pins are 
bent. 
*Make sure computer is operational 
by hitting the CAPS LOCK key on 
the keyboard while observing the 
CAPS LOCK LED.  The LED should 
either turn ON or OFF after hitting 
the CAPS LOCK key. 
Missing one of the primary 
colors (RED, GREEN, or 
BLUE) 
*Inspect the monitor’s video cable 
and make sure that none of the pins 
are  bent. 
Screen image is not centered 
or sized properly. 
*Adjust pixel frequency (CLOCK) 
and FOCUS or press hot-key 
(AUTO).  
Picture has color defects 
(white does not look white) 
*Adjust RGB color or select color 
temperature. 
Horizontal or vertical 
disturbances on the screen 
*Use win 95/98 shut-down mode 
Adjust CLOCK and FOCUS or 
perform hot- key (AUTO-key).