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Call Forward via Auto Attendant

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Call Forward via Auto Attendant

The Auto Attendant Call Forwarding feature reroutes incoming trunk calls from one 

extension to another destination. The destination of a call forward can be another 

extension, a voice mailbox or an outside phone number. Xcelerator IP supports the Call 

Forward functions as described in the following sections.

Phone & Web Access
»  Phone Menu = Left soft key to CONFIG >   key >   arrow to 7. Call Forward …
»  Web Menu = Login > Personal tab > Call Forward Settings

Forwards all calls without regard to the extension status.
To

enable … dial *21 + extension number

-or-
*21 + * + (VM PSWD) + * + external number

To disable … dial **21.

Forwards the incoming calls if the extension is busy.
To

enable … dial *22 + extension number

-or-
*22 + * + (VM PSWD) + * + external number

To disable … dial **22

Forwards the incoming calls if the extension does not answer the call within the No 

Answer Time.
To

enable … dial *23 + extension number + * + Time

-or-
*23 + * + (VM PSWD) + * + external number + * + Time

To disable … dial **23

Forwards all incoming calls to your voice mailbox.
To

enable … dial *24

To disable … dial **24