VTech ls6115-2 Guida Utente

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Troubleshooting
Problem
Suggestion
The  battery  does  not 
charge in the handset or 
the handset battery does 
not accept charge.
Make sure the handset is placed in the telephone base or charger correctly. The 
CHARGE 
light on the handset should be on.
Remove and reinstall the battery, then charge for up to 16 hours.
If the handset is in the charger or in the telephone base but the 
CHARGE light on the handset 
is not on, refer to 
The CHARGE light is off in this section.
It may be necessary to purchase a new battery. Please refer to the 
Battery section (page 37) 
of this user’s manual.

The 
CHARGE  light  is 
off.
Clean the charging contacts on the handset(s) and telephone base each month using a pencil 
eraser or a dry non-abrasive fabric.
Make sure the power adapter and telephone line cords are plugged in correctly and securely.
Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one 
minute for the handset and telephone base to reset.

There is no dial tone.
First, try all the above suggestions.
Move the handset closer to the telephone base. It might be out of range.
The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
Disconnect the telephone base from the telephone wall jack and connect a different telephone. 
If there is no dial tone on this telephone either, the problem is in your wiring or local service. 
Contact your local telephone company.