Canon MF5550 Guida Al Software
Printer Problems
5-3
T
roub
leshooting
5
Printout is wrong.
Q
Is there a communication problem between the printer and your computer?
A
Make sure your cable connections are secure.
A
Make sure your USB cable is less than 16.5 feet (5.0 m) long.
A
Make sure you are not using a switch box.
A
Make sure you have selected the correct printer driver in Windows.
Q
Is a wrong printer driver selected in the [Printers and Faxes] (Windows 98/Me/
2000: [Printers]) folder?
2000: [Printers]) folder?
A
Make sure the corresponding printer driver is selected in the [Printers and
Faxes] (Windows 98/Me/2000: [Printers]) folder.
Faxes] (Windows 98/Me/2000: [Printers]) folder.
Printer locks up system.
Q
Does your system setup have a problem?
A
Make sure that you have a high-quality shielded interface cable.
A
The problem might be in your BIOS. Verify that your BIOS setup is correct. (See
your computer's documentation for details.)
your computer's documentation for details.)
A
Verify that your physical memory is working correctly.
A
If you have a Toshiba laptop, change the following line in your CONFIG.SYS file:
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe
c:\winutils\mxtime.exe
to:
REM c:\winutils\mxtime.exe