Iridium 9500 Manuale Utente

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Troubleshooting
This section tells you what to do if you experience one of these 
problems: 
Problem
Solution
You can’t turn the 
phone’s power on.
Check the battery. Is it charged, properly fitted, and are 
the contacts clean and dry?
You can’t make 
calls.
Check the antenna. Is it fully extended and rotated? 
Do you have a clear view of the sky?
Did you enter the number in international format? All 
calls made from the Iridium satellite system must be 
in international format (satellite mode only).
Check the signal strength meter. If the signal is 
weak, move to an open space or, if you are in a 
building, move closer to a window.
Check the Network Selection settings. Try Manual 
Registration or if in GSM cellular mode try Manual 
Selection, or try another network.
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring 
setting.
Has a new SIM card been inserted? Check that no 
new restrictions have been imposed.
Check to see if you have your Fixed Dialing list 
enabled. If so, you can only make calls to numbers 
or prefixes that are on the list. If you are in cellular 
mode you must disable this feature. You must check 
and disable the feature from satellite mode.
You can’t receive 
calls.
Check to see that your phone is powered on.
Check the antenna. Is it fully extended and rotated? 
Do you have a clear view of the sky?
Check the signal strength. If the signal is weak, 
move to an open space or, if you are in a building, 
move closer to a window.
Check the Call Forwarding and Call Barring settings.
Check the Ringer setting. If it is off, there is no 
audible ringer. 
Check to see if your Fixed Dialing list is enabled. If 
you are in cellular mode you must disable it. You 
must check and disable the feature from satellite 
mode.