Xerox 3210 Guida Utente

Pagina di 140
Troubleshooting_ 73
UNDERSTANDING DISPLAY MESSAGES
Messages appear on the control panel display to indicate the machine’s 
status or errors. Refer to the tables below to understand the messages’ 
meaning and correct the problem if necessary. Messages and their 
meanings are listed in alphabetical order. 
xxx indicates the media type.
yyy indicates the tray.
If the message is not in the table, cycle the power and try the 
printing job again. If the problem persists, call for service.
Some messages may not appear in the display depending on 
options or models. 
MESSAGE
MEANING
SUGGESTED 
SOLUTIONS
[COMM. Error] 
The machine has a 
communication 
problem.
Ask the sender to try 
again.
[Incompatible] 
The machine has 
received a fax from 
which is registered as 
a junk fax.
The received fax data will 
be deleted.
Reconfirm junk fax setup. 
See page 55
[Line Error] 
Your machine cannot 
connect with the 
receiving fax machine 
or has lost contact 
because of a problem 
with the phone line.
Try again. If the problem 
persists, wait an hour or so 
for the line to clear and try 
again.
Or, turn the ECM mode 
on. See page 54.
[No Answer] 
The receiving fax 
machine has not 
answered after 
several redial 
attempts.
Try again. Make sure that 
the receiving machine is 
operational.
[Stop Pressed]
Stop/Clear
 has 
been pressed during 
an operation.
Try again.
[yyy]
Paper Empty
There is no paper in 
the tray.
Load paper in the tray.
[yyy] 
Paper Mismatch
The paper size 
specified in the printer 
properties does not 
match the paper you 
are loading.
Load the correct paper in 
the tray.
Cancel? 
W Yes  X
Your machine’s 
memory has become 
full while trying to 
store an original into 
memory.
To cancel the fax job, 
press the OK button to 
accept Yes
If you want to send those 
pages that have been 
successfully stored, press 
the OK button to accept 
No. You should send the 
remaining pages later, 
when memory is available.
Connection Error
Connection with the 
SMTP server failed.
Check the server settings 
and the network cable.
Data Read Fail 
Check USB Mem.
Time expired while 
reading data.
Try again.
Data Write Fail 
Check USB Mem.
Storing to the USB 
memory failed.
Check the available USB 
memory space.
Document Jam
The loaded original 
has jammed in the 
ADF.
Clear the jam. See page 
69.
Door Open
The front cover is not 
securely latched.
Close the cover until it 
locks into place.
Duplex Jam 0
Check Inside
Paper has jammed 
during duplex printing. 
This is applicable only 
to machines with this 
feature. 
Clear the jam. 
See page 71.
Duplex Jam 1
Open/Close Door
Paper has jammed 
during duplex printing. 
This is applicable only 
to machines with this 
feature. 
Clear the jam. 
See page 71.
Enter Again
You entered an 
unavailable item.
Enter the correct item 
again.
File Format 
Not Supported
The selected file 
format is not 
supported.
Use the correct file format.
Group Not
Available 
You have tried to 
select a group location 
number where only a 
single location 
number can be used, 
such as when adding 
locations for a Multiple 
Send operation.
Use a speed dial number 
or dial a number manually 
using the number keypad.
Install Toner
T
The print cartridge is 
not installed.
Install the print cartridge.
Invalid Toner
T
The print cartridge you 
have installed is not 
for your machine.
Install the a Xerox-genuine 
print cartridge designed for 
your machine.
Line Busy 
The receiving fax 
machine did not 
answer or the line is 
already engaged.
Try again after a few 
minutes.
Mail Exceeds
Server Support
The mail size is larger 
than the supported 
size by SMTP server.
Divide your mail or reduce 
the resolution.
Main Motor
Locked
There is a problem in 
the main motor.
Open and then close the 
front cover.
MESSAGE
MEANING
SUGGESTED 
SOLUTIONS